What does the future of business look like when everything is uncertain?
Explore our thinking and perspectives on growth, foresight, business development and capturing customer value. Insights for tomorrow’s business.
All insights
- Megatrends 2026: business opportunities in an ageing Finland
Ageing population opens opportunities to introduce new services, digital solutions, and more flexible working models in a changing Finland. - Why circular economy solutions fail to scale commercially?
Ageing population opens opportunities to introduce new services, digital solutions, and more flexible working models in a changing Finland. - Sales funnel optimisation: key drivers of sales growth
Sales funnel optimisation drives effective sales management, seamless collaboration between sales and marketing, and a transparent sales funnel. - Growth is driven by customer value, but do we really listen?
Ageing population opens opportunities to introduce new services, digital solutions, and more flexible working models in a changing Finland. - Five foresight tools for companies
Foresight tools support organisational decision making far beyond strategy work. With these five practical tools you can get started with foresight. - Playing to Win: How customer insight and foresight guide strategic choices?
Combining customer insight and foresight with the Playing to Win strategy model builds competitive advantage. - Grow sales with foresight tools
Sales foresight complements customer relationship management processes and helps identify new potential customers. - How to identify the primary customer?
By identifying the primary customer and responding to their changing needs, a company can grow its revenue while competitors focus on cutting costs. - Customer foresight: how to understand future customer needs?
Customer foresight is a way to build thriving business for the future. Combining customer insight and foresight provides practical tools for understanding tomorrow’s customers and their emerging needs. - Commercialising sustainable solutions and activating sales as a source of growth
Commercialising sustainable solutions and activating sales can be a powerful source of growth. Turn sustainability into your competitive edge. - Foresee and innovate: Nordic Business Forum 2025
In today’s new normal, the ability to anticipate change and spark new ideas is more crucial than ever. How can NBF’s insights help you build future ready business? - Weak signals: identify and interpret
Weak signals are signs of change in the operating environment. Their systematic identification across the organisation helps businesses remain resilient and succeed in the future. - How to build a customer experience vision
7 steps to create a customer experience vision that is concrete and builds value to both customers and the business. - “Best customer experience in the industry” or something more concrete?
Define a concrete customer experience ambition that drives daily action, creates customer value and sets you apart from competitors. - How to launch a new service successfully?
Commercial success for a new solution does not happen by chance. Bringing customer value to the center of product development and planning the Go-to-Market systematically are both essential for a successful market entry. - Five steps to position a product or service
A key factor in a company’s success is the successful positioning of its products and services. This requires a deep understanding of customer value and the market. - Scenarios: a tool for business decisions
Scenarios are an excellent tool in strategy work, but they also work well in supporting smaller business decisions. Scenarios not only expand thinking, but their use also increases an organisation’s change capability. - Sales activation: how to lead sales to create demand
How to activate sales so that it creates demand, translates the problem in the customer’s language, and ensures the solution reaches the right target group. - From collaboration to partnership – customer strategy as a driver of B2B business
Collaboration alone is no longer enough. B2B customers expect a clear, multichannel, agile, and impactful customer relationship. Here’s how to build a winning customer strategy. - How did marketing become a tactical player?
Strategic marketing has been shadowed by tactical actions and technology. How can customer value be returned to the core of marketing? - 4 ways to succeed in commercialisation and avoid pitfalls
Many great products and services never achieve the success they deserve. An excellent solution alone is not enough: here’s how to succeed in commercialisation and build lasting commercial capability. - Drive profitability with customer insight: where to start?
Customer insight is the foundation for profitable growth. As the operating environment changes, so do customers’ needs and expectations. Read on for practical tips. - 3 reasons to consider a commercial interim executive
When sales, marketing, or the launch of new services needs a new direction, an interim executive brings the expertise and momentum needed to drive change. - How an external advisor adds value to your business
Why consider a consultant for business development? 10 reasons to work with an external advisor. - The future of business is built on cross-industry collaboration
Collaboration is the cornerstone of future business. Its possibilities multiply when we build bridges not just within industries, but across them. - The importance of customer value in uncertain times
How do you find sustainable growth in uncertainty? Customer insight and understanding needs are the keys to success. - A brief history and the future of consulting: creativity and AI
Creativity, human insight and collaboration are among the most important human skills, complemented by artificial intelligence. All of these are needed to succeed in uncertainty.
Strategy insights
- Megatrends 2026: business opportunities in an ageing Finland
Ageing population opens opportunities to introduce new services, digital solutions, and more flexible working models in a changing Finland. - Five foresight tools for companies
Foresight tools support organisational decision making far beyond strategy work. With these five practical tools you can get started with foresight. - Playing to Win: How customer insight and foresight guide strategic choices?
Combining customer insight and foresight with the Playing to Win strategy model builds competitive advantage. - Weak signals: identify and interpret
Weak signals are signs of change in the operating environment. Their systematic identification across the organisation helps businesses remain resilient and succeed in the future. - “Best customer experience in the industry” or something more concrete?
Define a concrete customer experience ambition that drives daily action, creates customer value and sets you apart from competitors. - Five steps to position a product or service
A key factor in a company’s success is the successful positioning of its products and services. This requires a deep understanding of customer value and the market. - Scenarios: a tool for business decisions
Scenarios are an excellent tool in strategy work, but they also work well in supporting smaller business decisions. Scenarios not only expand thinking, but their use also increases an organisation’s change capability. - From collaboration to partnership – customer strategy as a driver of B2B business
Collaboration alone is no longer enough. B2B customers expect a clear, multichannel, agile, and impactful customer relationship. Here’s how to build a winning customer strategy. - Drive profitability with customer insight: where to start?
Customer insight is the foundation for profitable growth. As the operating environment changes, so do customers’ needs and expectations. Read on for practical tips. - The importance of customer value in uncertain times
How do you find sustainable growth in uncertainty? Customer insight and understanding needs are the keys to success. - A brief history and the future of consulting: creativity and AI
Creativity, human insight and collaboration are among the most important human skills, complemented by artificial intelligence. All of these are needed to succeed in uncertainty.
Commercialisation insights
- Why circular economy solutions fail to scale commercially?
Ageing population opens opportunities to introduce new services, digital solutions, and more flexible working models in a changing Finland. - Sales funnel optimisation: key drivers of sales growth
Sales funnel optimisation drives effective sales management, seamless collaboration between sales and marketing, and a transparent sales funnel. - How to identify the primary customer?
By identifying the primary customer and responding to their changing needs, a company can grow its revenue while competitors focus on cutting costs. - Commercialising sustainable solutions and activating sales as a source of growth
Commercialising sustainable solutions and activating sales can be a powerful source of growth. Turn sustainability into your competitive edge. - How to launch a new service successfully?
Commercial success for a new solution does not happen by chance. Bringing customer value to the center of product development and planning the Go-to-Market systematically are both essential for a successful market entry. - Five steps to position a product or service
A key factor in a company’s success is the successful positioning of its products and services. This requires a deep understanding of customer value and the market. - Sales activation: how to lead sales to create demand
How to activate sales so that it creates demand, translates the problem in the customer’s language, and ensures the solution reaches the right target group. - How did marketing become a tactical player?
Strategic marketing has been shadowed by tactical actions and technology. How can customer value be returned to the core of marketing? - 4 ways to succeed in commercialisation and avoid pitfalls
Many great products and services never achieve the success they deserve. An excellent solution alone is not enough: here’s how to succeed in commercialisation and build lasting commercial capability. - 3 reasons to consider a commercial interim executive
When sales, marketing, or the launch of new services needs a new direction, an interim executive brings the expertise and momentum needed to drive change.
Customer centricity insights
- Growth is driven by customer value, but do we really listen?
Ageing population opens opportunities to introduce new services, digital solutions, and more flexible working models in a changing Finland. - Playing to Win: How customer insight and foresight guide strategic choices?
Combining customer insight and foresight with the Playing to Win strategy model builds competitive advantage. - Grow sales with foresight tools
Sales foresight complements customer relationship management processes and helps identify new potential customers. - How to identify the primary customer?
By identifying the primary customer and responding to their changing needs, a company can grow its revenue while competitors focus on cutting costs. - Customer foresight: how to understand future customer needs?
Customer foresight is a way to build thriving business for the future. Combining customer insight and foresight provides practical tools for understanding tomorrow’s customers and their emerging needs. - How to build a customer experience vision
7 steps to create a customer experience vision that is concrete and builds value to both customers and the business. - “Best customer experience in the industry” or something more concrete?
Define a concrete customer experience ambition that drives daily action, creates customer value and sets you apart from competitors. - How to launch a new service successfully?
Commercial success for a new solution does not happen by chance. Bringing customer value to the center of product development and planning the Go-to-Market systematically are both essential for a successful market entry. - From collaboration to partnership – customer strategy as a driver of B2B business
Collaboration alone is no longer enough. B2B customers expect a clear, multichannel, agile, and impactful customer relationship. Here’s how to build a winning customer strategy. - Drive profitability with customer insight: where to start?
Customer insight is the foundation for profitable growth. As the operating environment changes, so do customers’ needs and expectations. Read on for practical tips. - The importance of customer value in uncertain times
How do you find sustainable growth in uncertainty? Customer insight and understanding needs are the keys to success.
Leadership insights
- Sales funnel optimisation: key drivers of sales growth
Sales funnel optimisation drives effective sales management, seamless collaboration between sales and marketing, and a transparent sales funnel. - Growth is driven by customer value, but do we really listen?
Ageing population opens opportunities to introduce new services, digital solutions, and more flexible working models in a changing Finland. - Five foresight tools for companies
Foresight tools support organisational decision making far beyond strategy work. With these five practical tools you can get started with foresight. - Customer foresight: how to understand future customer needs?
Customer foresight is a way to build thriving business for the future. Combining customer insight and foresight provides practical tools for understanding tomorrow’s customers and their emerging needs. - Commercialising sustainable solutions and activating sales as a source of growth
Commercialising sustainable solutions and activating sales can be a powerful source of growth. Turn sustainability into your competitive edge. - Foresee and innovate: Nordic Business Forum 2025
In today’s new normal, the ability to anticipate change and spark new ideas is more crucial than ever. How can NBF’s insights help you build future ready business? - How to build a customer experience vision
7 steps to create a customer experience vision that is concrete and builds value to both customers and the business. - Scenarios: a tool for business decisions
Scenarios are an excellent tool in strategy work, but they also work well in supporting smaller business decisions. Scenarios not only expand thinking, but their use also increases an organisation’s change capability. - Sales activation: how to lead sales to create demand
How to activate sales so that it creates demand, translates the problem in the customer’s language, and ensures the solution reaches the right target group. - How did marketing become a tactical player?
Strategic marketing has been shadowed by tactical actions and technology. How can customer value be returned to the core of marketing? - 4 ways to succeed in commercialisation and avoid pitfalls
Many great products and services never achieve the success they deserve. An excellent solution alone is not enough: here’s how to succeed in commercialisation and build lasting commercial capability. - Drive profitability with customer insight: where to start?
Customer insight is the foundation for profitable growth. As the operating environment changes, so do customers’ needs and expectations. Read on for practical tips. - 3 reasons to consider a commercial interim executive
When sales, marketing, or the launch of new services needs a new direction, an interim executive brings the expertise and momentum needed to drive change. - How an external advisor adds value to your business
Why consider a consultant for business development? 10 reasons to work with an external advisor. - The future of business is built on cross-industry collaboration
Collaboration is the cornerstone of future business. Its possibilities multiply when we build bridges not just within industries, but across them. - A brief history and the future of consulting: creativity and AI
Creativity, human insight and collaboration are among the most important human skills, complemented by artificial intelligence. All of these are needed to succeed in uncertainty.